Privacy policy

This Privacy Policy describes how HelloShimu (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our store.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone

  • Cookies installed on your device

  • Pages or products you view and how you interact with the site

When you make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Email address and phone number

How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support)

  • Screen orders for potential risk or fraud

  • Improve our website and customer experience

  • Send marketing emails (only if you opt-in)

Sharing Your Information

We share your information with trusted third parties to help us operate our store, such as:

  • Payment processors

  • Shipping partners

  • Analytics tools (e.g., Google Analytics)

We may also share your information to comply with applicable laws and regulations or to respond to lawful requests.

Cookies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Understand site usage and improve performance

You can disable cookies in your browser settings, but this may affect your experience on our website.

Your Rights 

If you are a resident of certain US states (such as California), you have rights including:

  • The right to access the personal information we hold about you

  • The right to request correction or deletion of your data

  • The right to opt out of data selling (we do not sell personal data)

To exercise these rights, contact us at support@helloshimu.com

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact Us

For more information about our privacy practices or if you have questions, please contact us:

📧 support@helloshimu.com

HelloShimu – Your privacy matters to us.